accommodation-conditions
COMPANY DATA
Company name: GARSON 61 Ltd.
UIC/PIC: 204908177
VAT registration:BG204908177
MOL: Gabriela Gavrailova
Registered office address:gr. Kardzhali
Management address:ul. Headquarters: Kardzhali, Bulgaria, 63 Podopi Street 63
Email:contact@garson.bg
Contact phone numbers : +359887 957 109; +359 877 044 001
RESERVATIONS AND ACCOMMODATION
The management of GARSON 61 Ltd undertakes to ensure the use of the services requested and paid for by the client by online reservation, in their full quantity and quality according to the data provided by the client through the reservation form: name of the client, period, number of nights, number of adults and children, price per night.
All the wishes of the client, filled in the “Note” field in the booking form, will be satisfied if possible.
In the reservation for children, only those persons who are under the respective age on the date of arrival will be accepted.
Confirmation of the reservation is done by receiving an email to the email address provided by the person making the reservation.
PRICES AND PAYMENT
The prices on the website of GARSON 61 Ltd are in BGN, including VAT, tourist tax and insurance. The total amount payable by the customer is automatically calculated depending on the number of days, the number of adults and children and the current price offer for the relevant period.
When booking online for guarantee purposes 100% of the booking amount must be paid at the time of booking, by debit/credit card or at the latest by bank transfer within the specified period after booking.
GARSON 61 Ltd reserve the right to change prices and special offers on their website depending on demand and current availability. For bookings already made, confirmed and paid, the amount due will not change regardless of new price offers presented.
CANCELLATIONS AND CHANGES TO RESERVATIONS
In case of cancellation, non-use or modification of an already paid online reservation by the client, GARSON 61 Ltd will refund the amount paid upon request, charging the appropriate penalty:
Changes to a booking without penalty are made up to 14 days before the check-in date .
Cancellations without penalty are made up to 14 days before the date of check-in.
Changes or cancellations after this time will incur a penalty of the prepaid deposit.
In the event of a refund, all transfer costs (bank charges, etc.) are the responsibility of the customer. Refunds due to cancellation will be made within 30 days depending on the method of payment, refunds will be made only to the bank account from which they were received. Your card details are only used by the intermediary bank and are not stored by us.
PAYMENT TYPES
Payment can be made as follows::
Electronically by debit or credit card
We accept payment by Visa, Visa Electron, V Pay, MasterCard, MasterCard Electronic or Maestro. When you choose this payment method, a payment page of our servicing bank (DSK) opens where you enter your card details. If you are enrolled in the Verified by VISA or MasterCard SecureCode authentication schemes, your Issuing Bank’s authentication page opens where you enter your authentication password. On a successful transaction, a transaction note is displayed on screen which you print or save.
Your card details are only used by the intermediary bank and are not stored by us.
To protect you from misuse when paying with your Visa or MasterCard, we apply the best practices recommended by international card organisations:
The security of card data entry and transmission is ensured by using SSL protocol to encrypt the connection between our server and the payment page of our servicing bank.
The authenticity of your card is verified by entering a security code (CVV2).
In addition, to identify you as a cardholder, our servicing bank’s e-commerce payment server supports the authentication schemes of the international card organizations – Verified by VISA and MasterCard SecureCode, in case you are registered to use them.
At the time of online booking, the said amounts will be automatically withdrawn from your card upon completion of the payment process.
In terms of security, the maximum amount you can pay by card is BGN 3,000.
IMPORTANT!
If the internet reservation is not paid within the specified time your reservation will be automatically cancelled by the reservation system.
In case you are prevented from paying the amount for an online reservation already made, please notify us at : contact@garson.bg Failure to comply with this condition GARSON 61 Ltd is entitled to claim liability and penalties for bookings made and unpaid.
SUM REFUND
In the event that the customer cancels their booking under the above conditions, we will refund the amount via the same payment method that was used for the booking.
Refunds paid by bank card can only be made to the bank card used for payment. Any bank charges for this transaction are the responsibility of the customer
RIGHTS AND OBLIGATIONS OF THE PARTIES
GARSON 61 Ltd undertakes to provide the client with the services requested and paid for in full.
GARSON 61 Ltd undertakes not to change the price of the services requested by the client, except in exceptional cases where this is economically justified.
GARSON 61 Ltd shall not be liable for damages caused by the actions of third parties.
Amounts for services requested but not used in full or in part due to the fault of the client shall not be refunded.
The client assumes the responsibility to observe the generally accepted norms of good conduct during their stay at the hotel. All costs for material damages caused to the hotel are the responsibility of the customer.
GARSON 61 Ltd reserves the right to change the information on this page and the terms and conditions at any time. Whilst every effort is made to provide true and accurate information, this cannot always be guaranteed.
When a customer makes a booking they are deemed to have read and agreed to these terms and conditions. Bookings accepted by telephone, email or via our website are deemed to be an emerging contractual relationship. The payment made is considered as acceptance of the general conditions of stay at the hotel.
For all disputes and legal matters not covered by these general terms and conditions and the privacy policy and arising in connection with the use of the www.garson.bg, the binding legal provisions in the Republic of Bulgaria shall apply.
